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Privacy Policy

About this privacy policy

This privacy policy explains what information we may collect about you, how we may use it, and the steps we take to ensure that it is kept secure. We also explain your rights in respect of your personal data.  This privacy policy applies to any personal information which you give to us (“personal data”) via the Frielle website. Frielle Ltd. takes the privacy of all its customers and website users (“you”) very seriously and takes care with customer and user personal data. This privacy policy explains what information we collect about you, how we propose to use it and what steps we take to ensure that it is kept secure. By using this website and entering your personal data, you consent to us collecting and using your personal data in accordance with this privacy policy. If you have any questions about this Privacy Policy and how your information is handled you should, in the first instance, write to us using our contact page.

What type of information do we collect?

When using the site you may encounter areas such as contact, careers and newsletter sign-up forms. To use these services, you may be asked to enter personal data such as your name, job title, organisation, address, e-mail address and contact number telephone number, along with details of your enquiry The personal information you provide to us will be retained only for as long as necessary to fulfil the purposes for which the information was collected or as required by law.

How do we use this information?

Any personal data that we collect will be used and recorded by us in accordance with current data protection legislation and this privacy policy. We will use your personal data to provide our services to you, to respond to enquires and to process careers applications. This may also involve us sending you information about us, including event invitations and marketing material about our services. We may also create an individual profile for you so that we can inform you of services, products, events or special information that may be of interest to you. We may use your personal data to analyse customer/user behaviour and characteristics in order to measure interest in, and use of, the various areas of the site with a view to improving and/or altering the site. 

Who do we share your information with?

When you provide personally identifiable information to us, we use it solely for the purposes for which it was provided, in accordance with this notice. Our policy is not to share personally identifiable information with third parties, unless we have a duty to do so in order to satisfy any legal or regulatory requirements, such as the Solicitors’ Regulatory Authority, the Legal Ombudsman, HMRC and HM Courts and Tribunal Service as examples. 

Where to make a complaint

If you have a complaint regarding any aspect of your personal data or this privacy policy, please write to us using the contact us page of this website. If you are still not satisfied with the outcome of your complaint, you may write to the Information Commissioner’s Office at the following address:
 
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
 
You can also contact the Information Commissioner’s Office using their online form: https://ico.org.uk/make-a-complaint

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